Frequently Asked Questions

We’re not like the other guys…
Here’s what you should know
Frequently Asked Questions 1
What is GreatBuildz?

GreatBuildz is a free service that connects homeowners with a selection of top-notch general contractors. We’ll individually match you with great contractors based on your specific project, budget, location, schedule, and other requirements.  All GreatBuildz approved contractors have been thoroughly screened using our rigorous 10-step vetting process and agree to maintain our high standards of conduct.

How does GreatBuildz help me with my renovation?

We’ve taken the stress and hassle out of finding the best contractor for your project. Just tell us about your renovation and our friendly GreatBuildz staff will personally match you with several reputable contractors near you.

We’ll regularly follow up with both you and your contractor matches to ensure things are on track including communications, timely site visits, and project estimates. If you choose to hire a GreatBuildz contractor, our staff will continue to check in throughout the entire renovation to ensure everything is going smoothly and you’re happy with the progress. You’ll be assigned a GreatBuildz client manager who will always be available to you, ensuring you can get help and guidance from a real human.

What areas does GreatBuildz serve?

The GreatBuildz service extends through most of Southern California, including Los Angeles, Orange, and Ventura Counties.

Live outside of this area? Contact Us and we’ll do our best to help with your situation.

What kind of project is right for GreatBuildz contractors?

GreatBuildz general contractors are specialists in major renovation projects, including kitchen renovations, bathroom remodels, room additions, landscape/hardscape, pools, ADUs, garage conversions, etc. Most projects start at $15,000 and up.

How is GreatBuildz different from other online contractor review/search websites?

Unlike other online review boards and listing sites, we believe homeowners deserve the support of a real human to help them find a great contractor and have a successful renovation process.  We also have much higher standards for the contractors we match to clients.  All contractors in our invite-only network must pass our rigorous screening process, and we never accept paid contractor advertising.

Unlike our competitors, GreatBuildz provides ongoing project support to make sure contractors are held accountable and the job gets done right.  We go the extra mile for our clients to ensure they hire a top-notch, reputable contractor and have a stress-free renovation experience.

How much does it cost to use GreatBuildz?

GreatBuildz is a free service for homeowners!

How does GreatBuildz make money?

We earn a success fee from our contractors for any project awarded to them. We only make money when our contractor gets a project awarded, which means we’re committed to the quality of our contractor network and providing as much value as possible to you, the homeowner.

Are GreatBuildz contractors vetted?

Yes! In order for a contractor to join our exclusive network, they must pass our signature 10-point evaluation criteria, including our Contractor Code of Conduct. If a contractor is listed on GreatBuildz, it means we know they are top-notch. Learn more about our vetting process here.

How does GreatBuildz pick the right contractor for me?

After you submit your contact information, a GreatBuildz staff person will call you to learn more about your renovation. Once we have a complete understanding of your needs, we will match you with several GreatBuildz approved contractors that are a good fit for you.

Do you get involved to make sure my project goes smoothly?

We’ve hand-selected our contractors based on their commitment to quality work, excellent communication skills, stellar client reviews, and professional demeanor. If questions or concerns arise during your renovation, your GreatBuildz client manager will be by your side - they’ll work with you and your contractor to help address any issues.

Does GreatBuildz get involved with the contractor's estimates, negotiations, contracts, and payments? Or do I deal directly with the contractor?

You will work directly with your contractor on all the details relating to price, contracts, payments, etc. However, if you have any questions/concerns about these items, the GreatBuildz staff is always available to help.

Are GreatBuildz contractors more expensive?

No! GreatBuildz contractors must be reasonably priced compared to other local contractors in order to remain competitive. Our personalized matching also helps to ensure each client is matched with the right contractors based on budget expectations.  

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