Contractor Vetting & Code of Conduct
Never get stuck with a bad contractor
Every GreatBuildz contractor has passed our rigorous 10-point vetting process:
Contractor License Board
License, Bond, and Insurance
Contractor Code of Conduct
Contractor Code of Conduct
Our contractors uphold the highest standards in the industry
Every GreatBuildz contractor signs our 20-point Code of Conduct
I commit to responding to homeowner calls/messages/texts/emails within 24 hours.
I commit to providing regular, timely and honest communications with homeowner. I will inform homeowner of their primary contact person.
I commit to providing homeowner a detailed written scope, contract and schedule.
I commit to advising the homeowner in writing (text, email, etc) of any necessary ‘extra charges’ or ‘change orders’ (for items not in the contracted scope) that may be required and a price for each item. I will not start work on any ‘extras’ until approved in writing by the homeowner.
If I notice a potential quality issue during the project, I will alert homeowner immediately, so we can discuss options to proceed or ideas to correct.
If I notice any potential for delays, I will alert the homeowner immediately in advance (material delays, weather delays, etc.)
If homeowner advises me in a timely manner that he/she has an issue with my quality of work, I will work with homeowner to come to a mutually agreeable solution and make repairs.
I agree to providing guidance/expertise to the owner regarding which materials work well or poorly in a specific situation (although homeowner makes the final decision regarding finish material selection).
I commit to maintaining a clean, safe and organized work site.
I agree to only use materials that are “up to code” and meet all industry standards for this specific project.
I agree to keep my license, insurance, and bond current during the life of the project.
I agree to obtain any necessary city/county permits for the project and pass all city/county inspections; my construction will meet all building codes.
I agree to take a reasonable deposit and collect further payment based on the project’s percentage completion schedule.
I agree to provide the homeowner a minimum One-Year warranty on the completed project.
I commit to charge a reasonable price for Extras or Change Orders based on my true costs of labor, materials, and profit. I will allow homeowner two days to research prices to confirm my price estimates are reasonable.
I commit to not prioritizing other projects at the detriment/delay of the homeowner’s project.
I commit to not accepting too many projects simultaneously which can cause delays for homeowner’s project.
I commit to having a crew of workers at the job site every weekday for eight full hours, except in the case of holidays and special circumstances.
I commit that my crew of workers is experienced in the trades required by the Homeowners’ project scope. I will not use inexperienced workers.
I commit to hiring only qualified, experienced subcontractors, who have applicable license and insurance.